Allow up to 2 full working days for prescriptions to be sent to your nominated Pharmacy

Due to reasons of safety, we no longer accept prescription requests over the telephone.

Options to request a prescription:

1)     You can order your repeat prescription without registering for on-line services using this selection -  please click here for the repeat prescribing manager.

2)     If you have not yet registered for the Online Services system you can also email your prescription request:  when doing this, please supply date of birth and address.

3)     If you have already signed up and have a login for SYSTMONE online system then please CLICK HERE to order your Repeats.

Important information about Online Prescription Ordering

Patients who are registered for Online Services can now view their medication history and allergies as well as make appointments with their registered doctor and order repeat prescriptions.  If you would like to view information entered in your medical records, please see the Online Services section on this website. 


Repeat prescription requests for long term medication can be processed without seeing a doctor if you present or send your computerised request slip, or written details of your requirements to the Surgery.  This can be by fax (01872 243710), post, e-mail (  or via this website.  

If you do not state a chemist where you would like your prescription sent, it will be kept at the Practice for you to collect.  If you would like us to post your prescription back to you please enclose a stamped addressed envelope with your request.  It may be worthwhile telephoning your chemist to see if your prescription is ready to save an unnecessary trip.  This will also notify you if your prescription has not been received by them.  If this is the case you would need to contact the surgery and make enquiries.

We would advise you that requests for Victoria Pharmacy (Threemilestone) will take 48 hours to process.



From 1st April 2022 the cost of each single prescription item will be £9.35.

Prescription pre-payment certificates (PPC) will remain the same at £30.25 for a 3 month certificate & £108.10 for an annual certificate. These prices remain unchanged.  If you are not exempt from prescription charges, PPC’s offer savings for those requiring 4 or more items in 3 months or 13 or more items in any one year.

PrePayment Certificate Information


  • Free reminder service
  • Free delivery
  • Friendly UK-based pharmacists

Pharmacy2u Website


The Electronic Prescription Service (EPS) is an NHS service.  It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?


  • If you collect your repeat prescriptions from your GP you will not have to visit your GP Practice to pick up your paper prescription.  Instead, your GP will send it electronically to the place you choose, saving you time.


  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.


  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.


Is this service right for you?

Yes, if you have a stable condition and you:

  • don't want to go to your GP Practice ever time to collect your repeat prescription.

  • collect your medicines from the same place most of the time or use a prescription  collection service now.


If may not be if you:

  • don't get prescriptions very often.

  • pick up your medicines from different places.

 How can you use EPS?

You need to choose a place for your GP Practice to electronically send your prescription to.  This is called NOMINATION.  You can choose:

  • a pharmacy.

  • a dispensing appliance contractor (if you use one).
  • your dispensing GP Practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP Practice to add your nomination for you.  You don not need a computer for this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can.  If you don't want your prescription to be sent electronically tell your GP.  If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP Practice.  Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes.  Your electronic prescription will be seen by the same people in GP Practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.  Sometimes dispensers may see that you have nominated another dispenser.  For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.

Updated July 2022

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