Threemilestone branch telephone number

After our recent upgrade in our telephone system, our direct Threemilestone telephone number (01872 243723) is no longer in use. Please continue to use our main number of 01872 243700 and press option 3 to speak with our Threemilestone reception staff. Many thanks

Need help with a non-urgent medical or admin request? 

Contact us online

Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone or email.

Request prescription using GP online system

Manage repeat prescriptions via our online service. Log in and select an option.

Patients who are registered for Online Services can now view their medication history and allergies as well as make appointments with their registered doctor and order repeat prescriptions. If you would like to view information entered in your medical records, please register for this service.

Login for Online Services Register for Online Services

Not registered for Online Services yet? Request medication online without a log in with the Prescription Request Form.

Collecting your prescription

Give at least of 48 hours’ notice (2 full working days). Please allow extra time for weekends and bank holidays. We would advise you that requests for Victoria Pharmacy (Threemilestone) will take 48 hours (2 full working days) to process.

Collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. This means that you do not have to come to the surgery to collect your prescription and then take it to a chemist.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions.

If you do not state a chemist where you would like your prescription sent, it will be kept at the Practice for you to collect. If you would like us to post your prescription back to you please enclose a stamped addressed envelope with your request. It may be worthwhile telephoning your chemist to see if your prescription is ready to save an unnecessary trip. This will also notify you if your prescription has not been received by them. If this is the case you would need to contact the surgery and make enquiries.

Local chemists

Boots – Pydar Street

  • Telephone: 01872 272 810
  • Fax: 01872 222 758

Boots – Truro Health Park

  • Telephone: 01872 272 823
  • Fax: 01872 262 621

Reeds

  • Telephone: 01872 272 106
  • Fax: 01872 261 994

Tesco

  • Telephone: 01872 470 509
  • Fax: 01872 470 507

Superdrug

  • Telephone: 01872 274 838
  • Fax: same as telephone number

Sainsburys

  • Telephone: 01872 354 514
  • Fax: 01872 354 514

Victoria Pharmacy – Threemilestone

  • Telephone: 01872 277 343
  • Fax: same as telephone number
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Non-urgent advice: Why can’t I get a prescription for an over-the-counter medicine?

Please don’t ask your GP for medicines which can be bought at the pharmacy. A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.

Further information about OTC medicines is available from NHS UK

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to the Medicines A to Z

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy near you

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation. You can discuss issues with pharmacy staff without being overheard.