Lander Medical Practice are committed to providing you with the highest quality of care. To enhance our service, we now have access to Heidi Health, an AI-powered medical scribe.
To enhance the quality and efficiency of our consultations, clinicians (your GP or a member of the multidisciplinary team within practice) may use Heidi Health AI Scribe during your appointment. You can click here to visit their website and know more about them.
What is Heidi Health?
Heidi Health is an advanced AI medical scribe designed to transcribe patient visits, generate clinical notes, fill out documents, and dictate letters.
It uses artificial intelligence to document medical notes, ensuring your clinician can focus on actively listening to your concerns and delivering personalised care, rather than spending time manually recording the notes themselves.
Any information that is captured is reviewed and approved before being saved in the medical record.
Benefits of Using Heidi Health
· Improved Consultations: Allows clinicians to focus solely on you, the patient during your appointment.
· Accurate Documentation: Helps create precise, clear, and detailed medical notes for the patient record that can be reviewed and edited as needed.
· Time Efficiency: Streamlines administrative tasks, giving clinicians more time to spend with their patients.
Patient Consent
Your privacy and comfort are our top priorities. Heidi Health AI Scribe only processes information discussed during your appointment and operates within strict privacy and data protection regulations. Before using Heidi Health AI Scribe, your clinician will explain its role and seek your verbal consent. You have the right to decline its use at any time.
· Data Security: Heidi Health AI Scribe complies with UK data protection laws, including GDPR, ensuring that your information is handled securely and confidentially.
· Data Protection Officer: The Heidi Health Data Protection Impact Assessment has been reviewed and approved by the Data Protection Officer for Truro Primary Care Network, on behalf of your GP Practice.
· Data Security and Privacy: Heidi Health adheres to stringent UK compliance frameworks, including the Data Protection Act, GDPR, and NHS standards. This ensures that your personal information is handled securely and confidentially.
· Local Data Hosting: All data is hosted within the UK, enhancing security and compliance with local data protection regulations.
· Temporary Data Storage: Audio recordings used for generating notes are not stored permanently. They are processed and then deleted, ensuring your data remains private and secure.
Written 16th January 2025
Dr Jessica Cuff