If you would like access to this new feature, you will need to download and fill in the application form available in the link and bring it to reception with two forms of ID (one must be photo ID).
BOOKING APPOINTMENTS AND ORDERING REPEAT PRESCRIPTIONS FROM YOUR COMPUTER
You will be able to have access to a summary of your medical history, your prescription history and any recorded allergies. However, to be able to do this you will need to update your access authority by visiting the surgery to present proof of identity before the appropriate access codes can be attached to your records.
* PRESCRIPTION REQUESTS *
From 1st February there will no telephone prescription request order line. This decision has been made for patient and Practice safety. There are many other ways you can request your prescription:
You can order your repeat prescription using the prescription request manager on our website.
If you have not yet registered for the new system you can also email your prescription request to KCCG.email@example.com. When doing this, please supply date of birth and address.
If you already have a login for SYSTMONE online system then please visit our website to register.
Important information about Online Prescription Ordering
Patients who are registered for Online Services can now view their medication history and allergies as well as make appointments with their registered doctor and order repeat prescriptions.
Repeat prescription requests for long term medication can be processed without seeing a doctor if you present or send your computerised request slip, or written details of your requirements to the Surgery. This can be by fax (01872 243710), post or e-mail or via this website. All prescriptions received by 4.00pm will be ready for collection from the surgery after 2.00pm on the next working day.
If you do not state a chemist where you would like your prescription sent, it will be kept at the Practice for you to collect. If you would like us to post your prescription back to you please enclose a stamped addressed envelope with your request. It may be worthwhile telephoning your chemist to see if your prescription is ready to save an unnecessary trip. This will also notify you if your prescription has not been received by them. If this is the case you would need to contact the surgery and make enquiries.
We would advise you that requests for Victoria Pharmacy (Threemilestone) may take 48 hours to process, as they have to be sent by an internal courier.
Many thanks - The Doctors